Reference

How ezcasbd Handles Your Privacy

When you open an account with us, we collect only what we need to run your account and process your payments through bKash, Nagad and Rocket.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to request data accessBangladesh-region eligibility applies

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or remove the personal data we hold on your account, there are a few direct ways to get in touch. Our support team can handle data requests alongside general account queries — just be ready to verify your identity so we can confirm the request is from you.

Email Request Send a data access or deletion request to our support email. Include your registered account details so we can locate and verify your record before acting on the request.

Live Chat Use the live chat option on the site to speak with our support team directly. For privacy queries, we may ask you to follow up in writing so there is a clear record.

Account Settings Some personal details — like your contact number linked to your bKash or Nagad wallet — can be updated directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every part of your account — from the moment you log in to when your Rocket or Nagad withdrawal is confirmed. Here is how we approach each area of data handling on this platform.

Account Security

Logins are protected with OTP verification sent to your registered mobile number. Unusual access attempts trigger an automatic flag and we may ask you to re-verify before the session continues.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and payment method choice. You can clear cookies from your browser settings at any time.

Data Retention

Account data is kept while your account is open. After closure, we retain records for a period required under applicable rules, then delete or anonymise them. You can ask us for the specific retention period that applies to your account.

Payment Data Handling

bKash, Nagad and Rocket transaction details are passed only to the payment processor completing your transfer. We do not store wallet credentials, and we do not share transaction history with advertisers.

What We Collect and Why We Collect It

ezcasbd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details and account credentials when you register. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we log the transaction reference and amount — we do not store your wallet PIN or full mobile banking credentials on our

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servers. We also collect device information such as your browser type and IP address to detect unusual login activity and keep your account secure. Cookies help us remember your session so you are not asked to log in again every time you return. We do not
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sell your personal data to third parties. Data shared with our payment processors — the services behind bKash, Nagad and Rocket transfers — is limited to what those processors need to complete your transaction. We retain account records for as long as your account is active
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and for a period after closure as required by applicable rules. If you are accessing from Bangladesh, availability and data handling obligations depend on local law and the eligible regions we serve. You have the right to ask us what data we hold, request corrections, or
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ask us to delete your account data where permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on ezcasbd

These are the questions we hear most often about how your data is handled. If yours is not covered here, reach out through live chat or email and we will respond with the specifics of your account.

We collect your name, mobile number, and the payment method you register — such as your bKash or Nagad number. We also log your device type and IP address for security checks.

No. We never store your mobile wallet PIN. We receive only the transaction reference from the bKash, Nagad or Rocket network to confirm your deposit or withdrawal has completed.

Yes. Send a deletion request to our support email with your account details. We will act on eligible requests, subject to any retention obligations under applicable local rules.

Go to your account settings and find the contact details section. Some changes require OTP verification to confirm the new number before the update is saved to your profile.

We share data only with the payment processors needed to complete your bKash, Nagad or Rocket transactions. We do not sell personal data or share it with advertisers.

Reach us via live chat or email with a clear description of your concern. We will review the matter and respond. Access and obligations depend on your local law and eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBPL Night Match Appezcasbd App

How ezcasbd Handles Your Privacy

How to Reach Us About Your Data

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Payment Data Handling

Common Questions About Your Privacy on ezcasbd

01 What personal data does ezcasbd collect when I open an account?

02 Does ezcasbd store my bKash or Nagad PIN?

03 Can I ask ezcasbd to delete my personal data?

04 How do I update the mobile number linked to my account?

05 Does ezcasbd share my data with third parties?

06 Who can I contact if I think my privacy has not been respected?

Privacy Policy

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